How long will it take to ship my order?
Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.
My tracking number isn’t working
Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
I need help with a late order
Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.
If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.
What type of payments do you accept?
We accept Visa, Mastercard through Stripe as well as Paypal.
When will my card be charged?
Just after your order has been successfully placed.
How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
We partner with Stripe and PayPal, industry leaders in secure payment processing, to handle your transactions.
Your sensitive payment information (like credit card numbers) is encrypted using robust SSL technology during transmission.
We never store your credit card on our servers, further minimizing any risk.
You can trust that your data is protected when you make a purchase with us.
